Customer Testimonials

Please write to us! We would love to receive your feedback on any of our products or about your customer service experience with Cozy Bums. 

(Please note, we will not post your last name or email address)

My 2 Bummis wet bags arrived today. Shipping was so fast and Katie was lovely to deal with. I will definitely be ordering from her again!
Megan C., Vancouver, BC

I received my order today, thank you for such quick and great service. Everything is packaged so nicely and all the information sent along with it is a nice touch.
Chantale M., Surrey, BC

I've been using my BumGenius diapers now for over six months, and i am SO happy to have made the switch! My only regret is that we waited so long... my son was in disposables for 4 1/2 months, we should have started with the cloth diapers sooner. Thank you so much for the quick responses to email questions and the fantastic customer service - I've recommended you to all of my friends who are mommies-to-be!
Jennifer C., Whitby, ON

I recieved the diapers today and I love them! Thanks again so much for your patience and I will definately be referring any new moms I know of to you! Thanks and good luck to you!
Carla M., Brandon, MB

I received the liners today. It was packaged up so beautifully. Thank you for getting them out so quickly!!!! I also really appreciate the fact that your prices are very reasonable. Many other places I looked at in Canada were charging way too much!!!! I have heard really good things about Malden Mills fleece and I can’t wait to try them tomorrow. I was using anti-pill fleece and of course that is pretty thick (but it does work).
Carey-Anne G., Edmonton, AB

I just received my order of Fuzzi Bunz! I am extremely pleased with the quick shipping and email updates on the status of my order. I'll definitely be ordering again and again from Cozy Bums! Thank you!
Rosanna A., Edmonton, AB

When I placed my most recent (and fourth) order from you last night, I realized that I’ve been CDing for a year! I wanted to thank you for all your help and support with any and all questions I’ve had. I’m in love with my Fuzzi Bunz, bumGenius! 3.0s, and I’m looking forward to trying out my new Baby Kangas and Swimmis! I really appreciate your super quick response to emails, and super fast shipping too! Thanks Katie!
Kathryn G., Ajax, ON

I was already a CDing convert (BG 3.0) before I met Katie and Cozy Bums, but she has introduced me to new style of diapers and other products. If I had been aware of Cozy Bums, I would have a whole stash of Apple Cheeks diapers. Katie responds promptly to emails, ships the orders rapidly and is so friendly and personable to do business with. Cozy Bums rocks!!!
Amber T., Vanderhoof, BC

I ordered the fuzzi buns from you about 4 weeks ago, and have been using them for almost a week now. So far I love them and wanted to send you a photo of my son Luke in his. In this picture he was exactly 3 weeks old. Thank you also for the great service that we got, I will definitely order from you again and have already handed out some of the cards that you sent with the order to other friends.
Jennifer R., Delta, BC

I am extremely pleased with the wonderful, fast, service I received from you. The products you stock are great! And your knowledge and attention to detail is even better. It has been my pleasure and I will be recommending you to all of my friends.
Lyndsey J., Athabasca, AB

My order just arrived a few days ago. Thank you for the wipes you included since one of the colours I ordered was not in stock. That is great customer service! I have ordered diapers from 3 different companies and I have to say I am impressed with your professional manner and attention to detail. Your web-site is easy to use and the fact that you can offer free shipping over $100 really sealed the deal for me. Thanks again!
Danielle W., Mississauga, ON

I wanted to extend my thanks for the wonderful cloth diapers we received in the mail! Not only was the shipping fast & efficient, but the packaging was amazing! I love our bumGenius diapers and I would happily do business with you again!! Thank you!!
Kara B., London, ON

Hi, My mom and I bought some Fuzzi Bunz from you last Summer. I have been using them for about 4 weeks now and LOVE THEM! I just wanted you to know how pleased I am with my purchase. Thanks so much!
Tristen H., Canal Flats, BC

I just wanted to say how quick they sent my training pants. I only ordered a couple of days ago and they were here super quick!! Thanks so much.
Heidi F., Surrey, BC

Just wanted to let you know that our diapers arrived yesterday :) and I am very pleased with them so far, I also really really appreciate you looking into the tracking on them and wanted to let you know that we will be ordering from you in the future! I was very impressed with the personal and quick attention that was paid to my question, we will be recommending you to our cloth diapering mommies!
Michelle B., Clifford, ON

I just wanted to let you know how delighted I am with the Bamboozle diapers. They are so incredibly soft I would love to have a sweater made of them(!), and they are very absorbent! Combined with a Super Whisper Wrap, they do not leak, even overnight, and I am now working on the perfect combination of these and a fleece liner plus a doubler to get Graye comfortably through the night without any diaper changes. He is a VERY heavy wetter, so it has been a real challenge! Thanks for your advice and fantastic customer service. I have recommended you to many people and will continue to do so. As always, the FuzziBunz and BumGenius are outstanding for his daytime diapering. :-)
Sharon H., Oshawa, ON

Thanks for being so prompt!! I can't believe my order is here already, and I can't believe I lived so long without trying a snappi!!! THANKS SO MUCH!
Chelsea B., Dawson Creek, BC

I LOVE my Fuzzi Bunz diapers! They are incredibly easy to use, and come in the best variety of colors I have ever seen for re-usable diapers (defiantly more stylish then disposable!). I was extremely impressed upon opening my package of diapers to see that you included care and use instructions. I had previously ordered diapers from another company and was so unimpressed with the diapers and the service that I was thinking about giving up on re-usable diapers, but upon reading the reviews for Fuzzi Bunz I decided to give them a chance, and am so happy I did. An Excellent diaper, I will defiantly be buying more! Thank you!
Michelle S., Bassano, AB

Hi, I just received my fuzzi bunz in the mail yesterday – that’s for being so prompt! I will recommend your store to friends…thanks again!
Shannon W., St. Albert, AB

My second order of fuzzi bunz arried today. Even faster shipping than last time !! I love my fuzzi bunz !! I think they are by far the best cloth diaper out there and you are the best too !! I will not hesitate to recommend you to my friends and anyone else that will listen to me. Thanks so much again !!!!!
Nicole G., Aldergrove, BC

I can't begin to tell you how impressed I am with Cozy Bums! I am amazed with your impeccable service, always quick to respond to my emails and eager to answer my questions, leaving me confident in my choice of cloth diapers. My order arrived incredibly fast, with minimal packaging and your recycling of materials for shipping was also impressive. Your company truly understands that every little bit helps to make this world a little "greener". The Fuzzi Bunz and the bumGenius diapers are both high quality, easy to use and so cute with such a wide array of color choices. I am so happy in making the switch over from disposables, I just wish I would have done it sooner. Thank you so much for such a great online shopping experience and I would highly recommend you to anyone out there considering cloth diapers.
Kimberly L., Surrey, BC

I just wanted to let you know I got my Fuzzi Bunz today -- that was the fastest shipping ever!! Thank you so much. I LOVE Fuzzi Bunz; we have been using them for my daughter since she was about 4 months (she's 8 1/2 months now). I agree, they are wonderful, and I tell everyone I know who has and will be having babies about them! I think you have the cheapest online prices I've seen for them, so I will send any interested cloth diaper buyers your way!
Jocelyn U., Black Diamond, AB

I have been meaning to send you a ‘thank you’ email for quite some time. I was thrilled when the diapers arrived only 3 days after I placed my order online. I just love my fuzzi bunz. I have been recommending them, and your business to every mom I know. I wish I could order more right away! Thanks again for your wonderfully fast service and great product.
Natalie L., Langley, BC

I just wanted to let you know that I received my parcel in the mail yesterday. Thank-you for sending it so quickly! Everything looks great, the diapers are awesome and SO CUTE!! So thanks again and I am sure we will be in touch in the future.
Lannie R., Hudson's Hope, BC

Hello! Just wanted to let you know how impressed I am with your products and site :) I received my order in 2 days - really quick and so impressive. I am completely satisfied and LOVING cloth diapering....the bum genius are fantastic and love the fuzzi bunz as well (the size is bit big which I knew when ordering). Will definately be ordering some more from you very soon! Cheers!
Michelle T., Roberts Creek, BC

Hi! Just wanted to let you know that we are absolutely 100% satisfied with Cozy Bums! You are super fast with shipping and we were excited to open our box full of Baby Kangas! They are SO easy to use and clean...not sure why anyone would use disposable diapers! We love them so much we are buying more!! We've already been recommending them to our friends and family not only who are expecting but ones that already have babies and are using disposable diapers! It's great that you offer fast, free shipping and of course our baby girl looks absolutely awesome in them! Thanks SO much and so glad we found you!
Colleen M., Thornhill, BC

I was very pleased with your service on my first order, so I'm back again for my medium Fuzzi Bunz. I like your updated website!
Carmen L., Victoria, BC

I absolutely love my BabyLegs!!! The winters here are quite cold and my Baby Legs have been priceless in keeping my munchkin's legs toasty when we're getting in and out of the car or going for walks on a chilly day. They're warm, but not bulky, so I don't feel like he can't move with them under his pants. The patterns are adorable and stylish and there are so many to choose from. I'm really looking forward to how cute he's going to be, running around in a diaper shirt or t-shirt and his Baby Legs this summer.
Heather B., Ferguson Lake, BC

I have thoroughly enjoyed the products that I've gotten from Katie. After buying several Fuzzi Bunz and loving them, I decided to see what the Baby Kangas were like. Although I really like the Fuzzi Bunz, the Baby Kangas turned out to be just as easy and reliable and have that added bonus of being one size fits all! Since I'm planning on having more children, this is hugely appealing to me. And, though they absorbed more with a microterry insert, I'm happy to say that they still performed extremely well when I stuffed them with an Indian prefold. If the Baby Kangas had been out when I'd been doing my research about cloth diapers, I'd probaby have just gone with them, rather than the Fuzzi Bunz.
Lee E., Coquitlam, BC

I had searched all over the Internet, looking for Fuzzi Bunz, when I came across Katie, and Cozy Bums. She had by far the best price, on exactly what I had been looking for. I have 4 children, and I run a busy daycare at home as well, and Fuzzi Bunz are the BEST cloth diaper I have found, I have tried many other types as well, and the Fuzzi Bunz are so unbelievably easy to use! I feel amazing that I am no longer throwing out 7+ disposable diapers a day for my little guy, and since they are so easy to use, and wash, I don't notice any extra time spent on them. As a daycare provider, I would highly recommend Fuzzi Bunz to my clients. Katie is wonderful to deal with, very helpful, and I would definitely recommend Cozy Bums to anyone considering cloth diapers.
Jennifer P., Elora, Ontario

"I was so excited to find out that Katie had started her business in Prince George and I could find Fuzzi Bunz locally. Before settling on these diapers I tried numerous other kinds of cloth diapers and I must say that these are my favourites by far. Katie is very knowledgeable about her products and her enthusiasm for her business is wonderful."
Eileen B., Prince George, BC

"I had an in-home consultation with Katie and soon became a believer in the amazing Fuzzi Bunz pocket diapers. My grand daughter wears them now and is always dry and comfortable. They are soft as clouds and come in such stylish colours! Diapers have come long, long way from the ones of my day. Katie is a joy to deal with."
Liz H., Prince George, BC